What can I sell with Checkivo?
Product subscriptions (Subscribe & Save), memberships, digital access, rent / lease, and try-before-you-buy — alongside one-time orders on the same checkout where configured.
How does the customer portal work?
Shoppers can update payment methods, skip a billing cycle, pause, cancel, or change plans according to the rules you enable — reducing support tickets for routine subscription changes.
Which payment methods are supported?
Cards plus local European methods via Stripe — including iDEAL, Bancontact and SEPA — plus wallets like Apple Pay and Google Pay where available. You control method order in checkout.
What happens when a renewal fails?
Checkivo uses smart retries and customer messaging so recoverable failures can succeed on a later attempt. Customers can update their payment method in the portal.
Can I offer discounts and free trials?
Yes — trial periods, introductory pricing and discount codes can be part of your subscription offers. Core Pro adds richer bundling and tiered discount patterns.
Does Checkivo replace my Shopify admin?
No. Products, inventory and many order records stay tied to Shopify. Checkivo adds checkout, Stripe billing and subscription operations on top.
Can I customize the checkout?
Yes. The one-page checkout is editable — trust blocks, upsells, branding and payment order — without requiring Shopify Plus for the core experience.
Do you support multi-currency / Markets?
International selling is supported through Stripe and your Shopify catalog setup. See the “Using Checkivo Internationally” FAQ for markets, taxes and method coverage.
Where do I see analytics?
Checkivo reports cover subscription performance and checkout metrics in-app. You can combine these with Shopify and Stripe dashboards for a full picture.
Can customers buy one-time and subscribe in one flow?
Yes. Many merchants mix one-time and recurring line items depending on purchase options you attach to products.
Is there an API / SDK?
Core Pro unlocks JavaScript SDK and Storefront API style integrations for headless or advanced theme setups.
How do refunds and cancellations work?
Refunds follow Stripe + your policy; subscription cancellations can be immediate or at period end based on configuration. Portal self-serve options reduce manual work.