FAQ / Contract & Pricing
Contract & Pricing
How Checkivo is priced, what you pay Stripe vs Checkivo, and how contracts work.
What kinds of companies is Checkivo for?
Checkivo is built for Shopify merchants who sell recurring products, memberships, rentals, try-before-you-buy or digital access — especially brands that want a one-page checkout on Stripe without Shopify platform fees on those orders. Most customers are DTC brands from early growth through multi-million GMV.
How much does Checkivo cost?
Core starts at €1/month for the first 3 months (after a 3-day free start), then €29.99/month, plus 0.5% per transaction on Checkivo checkouts. Core Pro is €399/month plus 0.2% per transaction, with hands-on implementation and enterprise support. See /tarieven/ for the full breakdown. Stripe processing fees always apply separately.
Do I still pay Shopify’s platform fee?
No on Checkivo checkouts. Orders that run through your Checkivo one-page checkout on Stripe do not incur Shopify’s checkout platform fee. You still pay Shopify for your plan and any Shopify features you use — just not the platform fee on those Checkivo checkout orders.
Do I still pay Stripe processing?
Yes. Stripe processing is always there. What you drop is the Shopify platform fee and typical subscription-app revenue cuts on Checkivo checkouts. You keep more margin per recurring order.
Is there a free trial?
Yes. You can start free — 3 days to explore, then Core continues from €1/month for the first 3 months. Cancel anytime from your account. No long-term lock-in on Core.
Are there setup or onboarding fees?
Core is self-serve: install the Shopify app, connect Stripe, and go live. Core Pro includes hands-on implementation and migration support in the monthly fee — no separate surprise setup invoice for standard onboarding.
Monthly or yearly billing?
Plans are billed monthly by default. Annual options and custom terms are available for Core Pro / multi-store setups — contact us via /contact/ if you need a tailored agreement.
Can I cancel anytime?
Yes on Core — cancel anytime. For Core Pro, the commercial terms in your quote apply; we’ll always be clear about notice periods before you sign.
What counts toward the transaction fee?
The Checkivo percentage applies to orders processed through Checkivo checkout / recurring billing. It does not replace Stripe’s processing fee. Failed payments that never capture are not charged as successful transactions.
Do you charge a percentage of all Shopify GMV?
No. Checkivo fees apply to Checkivo-powered checkouts and subscription billing — not to unrelated Shopify Checkout orders that never touch Checkivo.
Is Shopify Plus required?
No. Checkivo works on Shopify Basic and up. You get an editable one-page checkout and subscriptions without needing Plus checkout extensibility for the core flow.
Where can I see a live price comparison?
Open /tarieven/ for plan cards, and the comparison pages (Checkivo vs Firmhouse, Recharge, Shopify Checkout) for fee stacking examples.